Board for Waterworks and Wastewater Works Operators and Onsite Sewage System Professionals

Applicants must read and understand the Waterworks/Wastewater Works Operators Regulations and Onsite Sewage System Professionals Regulations. Application fees are not refundable.

• Go to: Most Requested Forms address change, criminal conviction reporting, certification request, etc.)

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Onsite Sewage System Professionals

Installers:

Operators:
 

Evaluators:
 

NOTE FOR WATERWORKS AND WASTEWATER WORKS APPLICANTS:

Make sure you are applying for the class of license for Virginia, not the classes established by ABC. Once you are approved, you will register on the AMP site for Virginia and take the class of license exam for Virginia. The AMP website for Virginia candidates includes a candidate handbook with links that will take you to ABC’s Need-to-Know criteria based on Virginia’s license classes. The classes established by ABC are not applicable to Virginia licenses.

Provisional Waterworks and Wastewater Works Operators
 

Waterworks and Wastewater Works Operators
 

Education-Related Forms 
 

Sign up for email notification of regulatory action and meetings by registering here. 

Statutes

• Chapter 23 of Title 54.1 of the Code of Virginia  

Regulations

Learn about REVISED Regulations (effective Jan. 1, 2018)

• Waterworks & Wastewater Works Operator Regulations PDF | online 
• Onsite Sewage System Professionals Regulations PDF | online 
• Pending regulatory action (proposed changes, public hearings, etc.) 
• Guidance Documents on Virginia Regulatory Town Hall

Sign up for email notification of regulatory action and meetings by registering here. 

The Virginia Regulatory Town Hall provides access to the board's meeting schedule, agendas, and past meeting minutes.

Visit the Town Hall: https://townhall.virginia.gov/L/Meetings.cfm?BoardID=17

Applicants must submit forms directly to the Board at DPOR. Applications submitted to the exam vendor will be returned to the applicant and require re-submission to the Board for processing. 

• Important Notice Concerning Coronavirus (COVID-19) - Updates: https://www.psionline.com/important-notice-update-concerning-covid-19-coronavirus

Education

Training Credits

First-time applicants for licensure as Waterworks and Wastewater Works Operators may apply some training to the experience requirements necessary to qualify. The list of specialized training programs/courses provides information about the specific amount of training credits (TCs) that may be used to substitute for up to half of the required experience for Class 1, Class 2, and Class 3 Waterworks or Wastewater Works Operator licenses.

• Approved Specialized Training Programs/Courses (PDF) 

Continuing Professional Education (CPE)

Existing licensees (waterworks operators, wastewater works operators, and onsite sewage system professionals) are required to complete continuing education courses as a condition of license renewal. Board regulations outline the number of hours required depending on the type of license.

• Waterworks & Wastewater Works Operator Regulations PDF | online 
• Onsite Sewage System Professionals Regulations PDF | online 

Sign up for email notification of regulatory action and meetings by registering here.

• NEWS RELEASE | Waterworks, Wastewater Works Operator License Revocations | July 23, 2020
• Information about VDH Stakeholder Facilitation (SHIFT): Overview, meetings, and documents related to transition and private-sector participation in onsite sewage program administration and oversight. 

For DPOR news, visit the News Releases page.

How do I contact the Board office? Will I be able to speak directly to a Board member? 

You may reach us by phone at (804) 367-8595 (Licensing Section) or (804) 367-2648 (Board Office), by FAX at (866) 350-5354, or by e-mail at WaterWasteOper@dpor.virginia.gov. Additionally, if you have information that you would like to mail to the Board, please send it to:
Board for Waterworks and Wastewater Works Operators and Onsite Sewage System Professionals
Department of Professional and Occupational Regulation
9960 Mayland Drive, Suite 400
Richmond, VA 23233

The Board members do not work in the Board office. They come into the Board offices for Board meetings and hearings, but are not here on a daily basis. Board office staff members can answer your questions and are trained to process all information that comes into the Board office. Please do not contact Board members directly.

Where can I find information about how the board interprets a specific regulation?

Guidance documents, including Board Interpretations and Policies, are available at the Virginia Regulatory Town Hall: http://www.townhall.virginia.gov/L/GDocs.cfm?boardid=17.

How do I become a waterworks/wastewater works operator apprentice?

The apprenticeship program, conducted through the Department of Labor and Industry, provides an opportunity for high school students age 16 or older to become eligible for the Class IV waterworks and wastewater works operator exams. You must contact the Department of Labor and Industry directly to receive information regarding becoming an apprentice.

I need to renew my license, but I haven't received my renewal form. What do I need to do?

Send in the renewal fee, make checks payable to the Treasurer of Virginia, and include your license number on your check. If you have had a change of address, include a letter with your new address. Mail this information to:
Board for Waterworks and Wastewater Works Operators and Onsite Sewage System Professionals
Department of Professional & Occupational Regulation
9960 Mayland Drive, Suite 400
Richmond, VA 23233

You CANNOT continue to practice a regulated profession in Virginia after your license has expired.

My renewal payment was one day late and I have always paid on time. Can you waive the late fee?

No. The Board's regulations allow a 30-day grace period in which a license may be renewed without penalty (therefore, your payment is actually 31 days late). Staff cannot waive the fee.

I did not renew on time because I didn't receive my renewal card. Do I still have to pay a late fee or reinstate my license?

Yes. Board regulations state that failure to receive the renewal notice does not relieve the licensee of the obligation to renew.

Does the Board office use the date of receipt or the postmark date to determine whether an application or renewal was received on time?

The date the application or renewal was received in the agency determines whether it is on time, not the postmark date. If the renewal fee is received after the due date, you will be required to pay the reinstatement fee. If the reinstatement fee is received after the due date, you will be required to apply as a new applicant, meeting all current requirements.

My address and/or name has changed. What do I need to do to notify the Board?

Many Boards allow you to update your ADDRESS using Online Services, so login to your personal profile to see if this is an option for your license type. The alternative is to complete, print, sign, and submit an Address Change Form to the Board office by mail. Unless updated online, all Address Change Forms must be received by the Board in writing. When providing a post office box as the mailing address, it must be accompanied by the physical address.

To report a NAME CHANGE: complete, print, sign, and submit a Name Change Form to the Board office. All name changes must be received by the Board in writing. Individual name change requests must be accompanied by a copy of a marriage certificate, divorce decree, court order, or other official documentation that verifies the name change.

_{(Please check back periodically as we modify transactions in the future.)}

Address change

ALL license types  

Renew a license

ALL license types  

• Except interim licenses 

Reinstate an expired license

ALL license types  

• Except interim licenses 

Go to Online Services